Read our Virgin Games review to find out all about this website and its portfolio of games, from bingo to poker and casino.
New members only, must opt-in. Min £10 deposit & wager. 30-day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.
Table of Contents
- 1 Not Many Bonuses and Promotions
- 2 A Good Selection of Casino Games
- 3 Platform Quality and Other Important Features
Not Many Bonuses and Promotions
Virgin Games started its business under the name Virgin Games Casino and the company was founded by Richard Branson. Being the part of Branson’s Virgin brand, this casino was one of the most reputable from the very start.
However, Branson sold the business in 2013 to Gamesys but allowed them to keep the brand name as a part of the deal. They did a complete remake of the site and created the Virgin Games website that we know today.
Virgin Games offers only one bonus – the Welcome Bonus. In addition to this, you can also play daily free games for a chance to win real money and collect reward points for their loyalty program. There is also a refer-a-friend bonus available for those who send other people to the website.
The Welcome Bonus
The Welcome Bonus at Virgin Games allows you to choose a type of bonus you want to receive when you register and spend at least £10. You can either get 50 free bingo tickets or 30 free spins.
The first thing you have to do before you can claim the Welcome Bonus is to register a new account at the Virgin Games website. During registration, you have to opt-in for the bonus you would like to receive by choosing either the Free Spins offer or the Free Bingo Tickets offer.
After you opt-in for the proffered bonus, you need to make a deposit of at least £10 and then spend the money on any cash game on the website. When you get the bonus of your choice, you have 30 days to use it before it becomes void.
If you select the Free Spins bonus, you will receive 30 free spins with a coin size of 1p that is played on maximum lines. Free spins can only be used on the game Double Bubble.
The Free Bingo Tickets bonus allows you to choose any bingo game you want to play, with the exception of Session Bingo. This bonus can have a maximum value of £50 if you use it to buy £1 tickets) and a minimum value of 50p if you use it to buy 1p tickets. Keep in mind that you can use this bonus only to buy tickets for the next available game, not to make advance buy-ins or buy tickets in bulk.
Your deposit balance and bonus-related winnings can be withdrawn at any time but Virgin Games have the right to temporarily withhold payments.
Bonuses and Promotions for Active Players
Active players at Virgin Games can receive free spins at random. If this happens, you will be promptly notified as soon as you load a specific game. You can also gain Reward Points when you play and win on the games found on the website. You get 1 reward point every time you win £5 on Bingo or when you win £20 on any other games on the website. These points can later be exchanged for cash in the Reward Station.
In addition to this, you can also take advantage of the Refer-a-Friend promotion. Basically, whenever you invite someone to join Virgin Games offers, you receive £20, up to the maximum of £100 or five friends referred. You receive the bonus automatically as soon as your friends the terms and conditions, which means that they need to make a deposit and satisfy wagering requirements of at least £40 by playing some games on the website.
A Good Selection of Casino Games
Virgin Games is not a website where you can find the most casino games but they do offer a wide selection of various slots, live casino games, table games, etc. With poker and bingo, there are over 100 games to be found on the website.
While that number is not the highest, the games you can play are truly great. Some of the top games, with amazing graphics and smooth gameplay, are available at the Virgin Games website. Popular slots like Cleopatra, Gonzo’s Quest, Da Vinci Diamonds, Starburst, Guns N’ Roses and Rainbow Riches among the best you can find anywhere online.
In addition to the multitude of slots, there are also jackpot games like the famous Double Bubble. The games on the website were developed by some big names in the industry, mostly by NetEnt and IGT.
When it comes to table games, you can play roulette, baccarat, blackjack, Hi-Lo, video poker, Caribbean Stud poker and Keno. There is also a live casino section at your disposal where you can play all these table games live, plus live poker, including Texas Hold’em.
Bingo at Virgin Games
In addition to all those casino games, Virgin Games has an extensive bingo section where you can play different types of this popular game, including 75 and 90-ball bingo, as well as progressive jackpots.
The tickets for online bingo at Virgin Games start from 1p, so there’s a game for you no matter how much you want to bet. Also, you can chat with other bingo players in all of the bingo rooms and ask chat hosts any questions regarding the game.
Platform Quality and Other Important Features
Virgin Games have a clean and user-friendly design that allows you to find your way to any section from the home page in a matter of seconds. The main menu is reserved for all the available games, while other sections of the website, like the FAQ section, can be found on the bottom of the page, right beneath all the games.
The games are developed by major software developers, which becomes quite obvious when you start playing.
An Innovative Mobile App
If you like to play casino games or bingo on the move, then you can access the mobile version of the Virgin Games website or download their app for either iOS or Android.
To download the Android app, go to the Google Play Store if you want to play for fun or download it directly from the Virgin Games website if you want to play for real money. You can do this by going to the website, then menu, then click on the Download App button and follow instructions you get on your screen.
If you have an iOS device, you can simply go to the iTunes App store and download the Virgin Games app there.
Whether you decide to play on the mobile version of the site or on the mobile app, you will encounter the same features basically. The app follows the design of the website and provides easy navigation and great user experience on available games. However, not all games that are found on the website are available on the app but most of them are, including bingo games.
Satisfying Customer Support Quality
Virgin Games provides good customer support, with a few different ways you can contact them. The first and probably the best option is to send them a message on the live chat and you will receive an answer promptly. Other options include a free phone number where you can receive phone support, as well as contacting support by submitting a request.
In addition to this, Virgin Games also provides an extensive FAQ section where you can find answers to the most common questions. The answers are detailed and they cover all the important areas of online gambling, from technical troubles to payment methods and issues.
Multiple Banking Options
There are more than a few different banking options you can find at Virgin Games but keep in mind that they are not all the same for deposits and withdrawals.
For example, Paysafecard can’t be used for the first deposit. Also, some methods can’t be used for withdrawals if you didn’t use the same method to make a deposit. All in all, Virgin Games allow you to use banking options such as debit cards like Visa and MasterCard, Paysafecard. This is a solid selection but we are disappointed that Skrill or Neteller aren’t included.
Virgin Games is a good choice for those who are looking to have some fun playing casino games, poker or bingo. There is a nice selection of games and you should have no problem finding a game that you like and enjoy.
While there are some areas where Virgin Games can improve, like adding a few more payment methods or improving the number of games, they are a good casino overall.